Customer Service

At Loving Wallpaper, we want you to shop with confidence and enjoy the entire decorating journey from start to finish.

All wallpapers and murals available in our store are supplied to order directly from trusted manufacturers. The estimated delivery time is displayed on every product page. If you need a more precise delivery date, have a project deadline to meet, or require your order as quickly as possible, please get in touch with us before placing your order. We will be happy to check current stock availability and explore any options to help speed up delivery where possible.

Our aim is not only to offer beautiful, high-quality wallpapers but also to provide friendly, knowledgeable support whenever you need it. Whether you have questions about a product, need help choosing between designs, would like additional images, or simply want a second opinion before making your decision, we are always happy to assist.

Choosing wallpaper online can sometimes be difficult, and we understand that you may want to see more details before placing an order. If you need additional product photos, close-up images, information about colours, textures or materials, or advice on matching wallpapers with your interior style, just let us know and we will do our best to help.

Our support does not end once you place your order. If you have questions about wallpaper installation, wall preparation, adhesives, pattern matching, room suitability, or any other aspect of decorating, our team is happy to share practical advice based on years of experience working with wallpapers and murals.

You can contact our Customer Service team at hello@lovingwallpaper.com and we will do our best to respond as quickly as possible, usually within 24 hours on working days.

Our office hours are Monday to Friday, 9:00am – 6:00pm (excluding public holidays).

No question is too small. Whether you need help choosing the right wallpaper, checking delivery times, planning your installation, or resolving an issue, please get in touch. We are committed to providing the highest level of customer care and will always do our very best to help.

We believe great customer service is just as important as great wallpaper.